Privacy Policy

Last updated: 21-09-2026

Aerocity Logistics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle personal information when you visit aerocitylogistics.com, contact us, request a freight quote, use our services, or submit a job application.

The business responsible for your personal information is AEROCITY LOGISTICS, operating as Aerocity Logistics.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, business name, email address, telephone number and mailing address.

• Shipment information: Pickup and delivery addresses, shipper and recipient contact details, shipment requirements and information you provide to obtain a quote or arrange transportation.

• Communications: Messages, enquiries and other information you share with our team.

• Employment information: Your résumé, work experience, qualifications and other details submitted through our careers application process.

• Website information: Technical information such as your IP address, browser type, device information and website activity, where collected by our website or service providers.

Please provide only information needed for your enquiry or service request. Do not submit sensitive identification or financial information through general enquiry forms.

If you provide another person’s information, please ensure you have the appropriate authority to share it with us.

How We Use Information

We use personal information for purposes connected with your interaction with us, including:

• Responding to questions and preparing freight quotes.

• Arranging shipments and communicating about transportation services.

• Managing customer relationships and service records.

• Reviewing employment applications and contacting applicants.

• Operating, maintaining and securing our website.

• Meeting applicable legal obligations and resolving disputes.

If we send promotional communications, we will do so with the consent or other permission required by applicable law. You may unsubscribe using the instructions provided in those messages or by contacting us.

Consent and Your Choices

Where required, we seek consent for the collection, use or disclosure of personal information. The form of consent depends on the information involved and the purpose for which it is used.

You may contact us to withdraw consent, subject to legal or contractual restrictions and reasonable notice. We will explain if withdrawing consent affects our ability to provide a requested service.

Sharing Personal Information

Where necessary for the purposes described in this policy, we may share relevant information with:

• Carriers, delivery partners and other providers involved in your shipment.

• Providers supporting our website, hosting, communications and business operations.

• Professional advisers, where needed.

• Government authorities or other parties when disclosure is required or permitted by applicable law.

Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functions, remember preferences or understand website usage.

[Before publication, identify the technologies actually used, their providers, purposes and duration. Include analytics, advertising pixels, embedded maps, videos and spam-prevention tools where applicable. Describe the available consent controls.]

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality. Where applicable law requires consent for optional technologies, we will request it before using them.

Information Processed Outside Canada

Depending on the shipment route and the service providers involved, personal information may be processed or stored outside your province or country.

Information processed in another jurisdiction may be subject to its laws, including lawful access by public authorities.

Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including applicable recordkeeping obligations and the resolution of disputes. When information is no longer needed, we securely delete, destroy or anonymize it as appropriate.

Protecting Personal Information

We use safeguards appropriate to the sensitivity of the information we handle to help protect it against unauthorized access, disclosure, alteration or loss. Access is limited to people who need the information for authorized purposes.

No website, transmission method or storage system can guarantee absolute security.

Access, Correction and Privacy Requests

Subject to applicable law, you may request access to personal information we hold about you, ask us to correct inaccuracies, or raise concerns about how it is handled.

Other rights may apply depending on your location and the circumstances. We may need to verify your identity before responding. If we cannot fulfil a request, we will explain the reason where required.

Please send privacy requests using the contact details below.

External Websites

Our website may link to websites operated by other organizations. Their privacy practices are governed by their own policies. Please review those policies before providing personal information.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The latest version will appear on this page with an updated date. Where required, we will provide additional notice or obtain consent for material changes.

Contact Us

For privacy questions, access requests or complaints, please contact:

Aerocity Logistics — Privacy Contact
Legal business name: Aerocity Logistics
Email: [Insert monitored privacy contact email]
Mailing address: [Insert full business address]
Telephone: [Insert business telephone number]

We will review your concerns and respond in accordance with applicable requirements. You may also contact the privacy regulator responsible for your jurisdiction if your concern remains unresolved.